M has a laptop his Dad bought him about 5 years ago, however, the last week it has been playing up, and at the weekend it decided that it would do a so called update/repair, and had been stuck on 4% for 2 days solid. Yesterday I decided to surprise him with a new high speed one with lots of memory and a massive hard drive. Needless to say, he was a little surprised when I told him to close his eyes and put his hands out and placed it in them.
I bought him a new touchscreen all in one PC last year which he loves, but due to his disabilities, the laptop is easier for him to use on bad days. He has spinal disabilities among a host of other things that cause him a loss in mobility, add that to brain function problems and pain 24/7, he has quite a struggle on his hands, so I thought this new machine would make it easier for him.
Last night he started the setup procedure, which took so many painful hours waiting for it to finish its download/set up to the latest version of Windows 10, but I guess that is a windows thing. I will never understand why Microsoft machines take forever to get to the point of being able to use, especially when they are straight out of the box (this was a 2017 brand new machine). I only use Apple, so have never had this problem. He spent some of today adding other software that he uses, along with antivirus, office etc. He seems really happy with the new laptop, result!
My next job is to tackle his old laptop, get into it and rescue all the things he has on it. I don’t think there will be too much to rescue as he backs up his machines and uses Dropbox too, so fingers crossed it will not be too much of a job, that is once I get past this 4% rubbish as I know that Windows 10 does not have a safe mode, oh the joy of it all.