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I took delivery of my car yesterday, and not before time.  Just a week of not having it, and I did miss it.  The hire company Europcar were a right pain in the arse if I am honest.  My car was delivered to work, so as my insurance only covers me for my car, or a hire car whilst mine is being repaired then I could not legally drive both.  I called the hire company at 10:15 when the repair centre called to say that they had completed all the works including a full valet.  They said they were just carrying out a few last tests to ensure it is 100% safe they would deliver it on a transporter and should be with me in the next two hours.  My car arrived just after noon and I parked it up and transferred the dog’s bed and their water etc from the hire car.

2pm arrived and I had not heard from the hire company so I called them only to be told that they were sorting it out and would be there soon to collect it.  4pm arrives and nothing, so I called again and was told they were having trouble getting to me and may have to do it today.  I explained that the industrial area that I was in that day may not be safe for the car to be left, in all honesty, I could just drive it down the road to where the houses are and it would be okay there, but I decided that they had had enough time, so screw them.  I could also have left it in the compound, however, my friend who owns it said that it would be entirely on the heads of the hire company and not her.  They declined and said they would come back to me and asked if the car was at my home address.  This was now growing tiresome as I knew they were just fobbing me off, and using any excuse.  I told them that I had already given them the details at 10:15, and could play back the recording if they wanted.  4:50 pl came and no call, so again I called and told them that they either get it collected this evening, or it stays on the street as I have off-hired it and it was no longer my concern.  With a huff and puff he decided that he would come and collect it himself after he finishes work at 6pm, so I knew he would not be there till 7pm.  I told him I was going home and he was to call me 30 mins before he got there and I would drive back over with the keys as I had no intention of hanging about.

7:15 he arrived and took the keys and with a rather pissed off tone in his voice said thanks and off I went laughing to myself at his bad attitude.